Frequently Asked Questions About Water Filtration Systems

We understand there are a lot of questions when it comes to owning a whole home water filtration system. That’s why we’re here to help! If you have any questions that you don’t see on this page, be sure to reach out to speak with a live representative to clear up any confusion.
A father teaches his young daughter how to wash her hands at the kitchen sink.

Water Testing:

Q. What does your free water testing uncover?

A. Our free water test quickly detects the contaminants in your at-home water supply. We test for bromine, chlorine, nitrates, water hardness, precipitates, chromium, and heavy metals. Read our blog for details on what to expect with our free water test, or watch our video.

A. Our free water test quickly detects the contaminants in your at-home water supply. We test for bromine, chlorine, nitrates, water hardness, precipitates, chromium, and heavy metals. Read our blog for details on what to expect with our free water test, or watch our video.

Q. What are common contaminants found in tap water?
A. The most common contaminants found in our waterways include aluminum, ammonia, arsenic, bacteria, copper, fluoride, lead, mercury, and trihalomethanes.

Whole Home Water Filtration:

Q. What’s the benefit of a whole home water filtration system?

A. The benefits of a whole home water filtration system are endless. Some benefits include:

  • Have safe drinking water all over your household. This benefits your whole home, not just one tap. Common pollutants in tap water include heavy metals, etc (add more). These contaminants can have serious effects on our health!
  • You can save up to $870 a year by eliminating extra household cleaners, bottled water, energy consumption, and decreased amount of plumbing and appliance maintenance.
  • Helps our planet by eliminating unnecessary plastic waste from bottled water
  • Increases the lifespan of appliances. Say goodbye to limescale and mineral deposits! Whole-home water filtration systems provide soft water to your appliances which decreases wear and tear.
  • Healthy skin, nails, and hair. People who have eczema or psoriasis can have bad reactions to hard water. However, installing a home water filtration system with ONIT Home gives you softer water, helping your skin, hair, and nails.
  • Improves the taste. Who wants to have water that tastes like pool water? With a home filtration system, not only is your water clean but it also tastes better.
Q. How does a whole home water filtration system compare to water filters like Brita or Pur?

A. A whole-home water filtration system removes and reduces contaminants through a very thorough filtration process. The Reverse Osmosis system removes chloride, chromium, copper, lead, metal ions, and sodium. It reduces the amount of arsenic, calcium, fluoride, magnesium, phosphorus, potassium, radium, and sulfate.

Plus, whole-home water filtration is instantaneous. No more family fights over who didn’t fill up the water pitcher!

A. A whole-home water filtration system removes and reduces contaminants through a very thorough filtration process. The Reverse Osmosis system removes chloride, chromium, copper, lead, metal ions, and sodium. It reduces the amount of arsenic, calcium, fluoride, magnesium, phosphorus, potassium, radium, and sulfate.

Plus, whole-home water filtration is instantaneous. No more family fights over who didn’t fill up the water pitcher!

Q. Do I have to buy the whole home system?
A. You do not need to purchase a whole home water filtration system, however we recommend it for the best quality of water. Be sure to ask about our available bundling deals to maximize the comfort and safety of your home.
Q. How often do the filters need to be replaced?
A. Great question! Here’s the schedule for filter replacement for your reverse osmosis system.
Sediment Pre-Filter Carbon Pre-Filter Reverse Osmosis Membrane Carbon Post Filter

Change this every six to 12 months.

Change every six to 12 months. This helps with the lifespan and quality of the membrane.

Change this out every two years.

This needs to be changed every 12 months to ensure the quality of the water.

Sediment Pre-Filter

Change this every six to 12 months.

Carbon Pre-Filter

Change every six to 12 months. This helps with the lifespan and quality of the membrane.

Reverse Osmosis Membrane

Change this out every two years.

Carbon Post Filter

This needs to be changed every 12 months to ensure the quality of the water.

Water Softener Systems:

Q. Does soft water feel different?

A. Soft water is going to feel different than hard water. Hard water has an increased amount of magnesium and calcium, causing skin and hair irritation. Instead, soft water creates a different sensation, often described as slippery or silky. It may take some time to get used to, but this water is the best quality for your skin and hair. Your skin should feel moisturized and healthy and your hair should clean easier and feel stronger.

Q. What salt do you recommend?

A. We recommend the blue bag of Diamond Crystal Solar Salt, however, any softener salt will work.

Q. How often do we need to add salt to the water conditioning system?

A. This depends on your daily water usage. An average family of four needs to add salt every two to three months.

Installation:

Q. How quickly can a system be installed at my home? How long does it take to install?
A. We typically install within 72 hours. From there, it typically takes two to five hours to install, depending on the location of your water main.
Q. How much is the installation?
A. Installation is included.
Q. Can you install the filtration system in a garage?

A. We try our best to make sure the filtration system is installed in your garage. However, there are rare chances where it just won’t work there.

Q. Do you offer financing?
A. Yes! Give us a call today to speak with one of our representatives to find out the best financing options for your home.
Q. Do you offer a warranty?

A. Yes! All of our systems are backed by a lifetime warranty.

A. Yes! All of our systems are backed by a lifetime warranty.

Special Upgrades:

Q. How does a Reverse Osmosis system work?

A. The Reverse Osmosis system works in the following way:

  • The first stage is the Sediment and Activated Carbon Block Module. This stage removes traces of Chlorine and microscopic debris from the water.
  • Next, the second stage is the Reverse Osmosis Chamber. This step removes the trapped tiny particles, pollutants, fluoride, and trihalomethanes from the prefilters.
  • Third, the water will go through the Granular Activated Carbon. This removes the organic and odorous chemicals, like hydrogen sulfide. However, the reverse osmosis system removes it and keeps your water smelling and tasting fresh!
  • The last stage is the In-Line Polishing Filter. This removes any remaining foul tastes and odors in the water, boosting the pH and giving you water bottle quality tastes.
Q. How does an Ultraviolet water purifier work?

A. The UV rays in UV filtration systems penetrate harmful pathogens and microorganisms in our water. It does this by attacking the DNA and destroying it from the core. From there, it eliminates the possibility of the bacteria or virus from reproducing.

A. The UV rays in UV filtration systems penetrate harmful pathogens and microorganisms in our water. It does this by attacking the DNA and destroying it from the core. From there, it eliminates the possibility of the bacteria or virus from reproducing.
Q. What is an alkaline booster?

An alkaline booster is an upgrade that you can add to your water filtration system. The alkaline booster gives you deeper filtration, essential minerals, an increase in your pH level, and an overall improvement in the taste of your water. Read our blog to learn more about what an alkaline booster does for water.

Want clean water? We're ONIT.

Stop drinking non-filtered water. Improve your water quality today with a customized solution for your home and family.

Want clean water? We're ONIT.

Stop drinking non-filtered water. Improve your water quality today with a customized solution for your home and family.